HomeTen ways businesses can reduce their digital carbon footprint

Ten ways businesses can reduce their digital carbon footprint

With the drive towards net zero emissions, many UK businesses are conscious of reducing their carbon footprint. But something with surprisingly high emissions, and often forgotten about, is their digital carbon footprint.

Think about the internet, and you’d be forgiven for believing it only has a tiny impact on the environment. But, astonishingly, the internet produces more emissions than the aviation industry. Research estimates that by 2025, the IT industry could be using 20% of all electricity produced and emit up to 5.5% of global emissions.

The emissions behind manufacturing and shipping hardware (computers, smartphones, servers) makes some sense. The more shocking part is the huge amount of energy needed for data storage and usage.

How does the internet create carbon emissions?

Two thirds of the global population (5.44 billion) are internet users. That figure is predicted to rise to 7.3 billion by 2029.

Over recent years, we’ve seen an increased demand for online content. Storing files and photographs on the cloud has grown. Films, music, and gaming have all developed into online streaming models. We listen to podcasts, download data, and stream videos.

If it’s all online, there’s no obvious dirty factory pumping out pollution. But the more things that move online, the more data that needs storing. The more data we store, the more energy is needed to power and cool that storage.

When our data is stored on the cloud, it’s not somewhere in the ether – it’s on servers in huge data centres. Every action taken on the internet goes through a server. The same with storing and recovering files.

These servers need buildings and electricity to store and transmit the data, plus cooling systems to prevent overheating. Think about how warm a normal computer gets during the day, then consider a giant building full of digital things happening. The servers need cooling, and that means water and air conditioning (using electricity).

Many data centres are still run on fossil fuels too making the internet the largest coal-powered machine on the planet.

The USA has the highest number of data centres. But China has the largest data centre in the world, covering more than 233 football pitches.

It’s not just cloud storage and data centres though.

Our throw away society means more electronic waste. Manufacturing new phones, cables, computers, and routers contribute to the carbon footprint. Installing and running IT services contribute too.

What can we do to reduce our digital carbon footprint?

Searching online, streaming services, and video calling all use energy. An average of 3.5 billion Google searches by internet users every day is the equivalent carbon footprint of travelling to the moon seven times.

Spending time on 10 social media platforms for just five minutes every day is the equivalent of driving a car 52.5 miles. More user friendly comparisons of social media carbon footprint can be seen on the website 8billiontrees.

1. Think before clicking

Every document, photo, email, social media post, and comment goes through the internet. That means using computer servers in data centres.

The servers, housed in huge buildings, need electricity to run and systems to cool. So, whenever we click, it’s adding to a land, energy, and water footprint.

It’s not about giving everything up, it’s about quality over quantity.

2. Make every email count

An estimated 361 billion emails worldwide are sent every day. An email taking ten minutes to write and three minutes to read, sent and received on a laptop, uses 17g of CO2e.

Here’s what to do:

  • Send fewer, high-quality emails
  • Only reply all if needed
  • Delete old emails from your inbox and folders
  • Unsubscribe from unwanted newsletters
  • Talk in person – or use WhatsApp which has a lower carbon footprint
  • Reduce the size of attachments, or include a link instead via a service such as WeTransfer

Even though emails contribute to carbon footprint, switching to e-billing where possible will have a lower carbon footprint than receiving physical bills through the mail.

3. Watch out for video

A one hour Zoom call can use between 150 to 1,000g CO2e, but turning off the camera during a video call reduces carbon emissions by up to 96%.

In 2022, Internet Survey Providers reported that around a third of their network traffic was Netflix.

Here’s what to do:

  • Keep videos short
  • Avoid setting videos to auto-play
  • Close tabs not being used so videos aren’t playing in the background
  • Switch of the camera on video calls if audio only is needed (eg. during presentations)
  • Choose static images over carousel image galleries (which are not great for SEO either)

4. Clear online clutter

The amount of information we send, receive, and view every day makes it easy to build online clutter. Clearing it periodically is good for our devices, and also reduces our digital footprint.

Here’s what to do:

  • Delete unwanted emails and files from the cloud
  • Check and delete duplicate images
  • Delete multiple images of the same thing (with digital cameras, it’s easy to take several photos at the same time)
  • Get rid of big attachments
  • Send unwanted marketing emails to the bin
  • Delete unused phone apps and free up space on your smartphone

5. Minimise cloud storage

Reducing the amount of files stored on the cloud will mean a cleaner computer, cleaner energy, and less land needed for data centres.

Here’s what to do:

  • Be mindful about what’s being stored on the cloud
  • Reduce online clutter (see point above)
  • Look for a green cloud provider (some run on 100% renewable energy)
  • Switch to password protected hard drives – backed up regularly, with password protection, and two copies stored in different location in case of fire or theft

6. Be green about search

In January 2024, Google was processing 5.9 million searches, every minute. Each search takes energy because it’s using multiple servers.

Here’s what to do:

  • Type website addresses in directly if they’re known
  • Limit AI generative search for simple answers
  • Switch to a green search engine like Ecosia – it works like Google but the funding from ads goes towards planting trees for every search
  • Check the carbon impact of websites using a website carbon calculator

7. Keep tech and devices for longer

New tech and gadgets have a high environmental cost. Between 75% – 85% of a laptop’s carbon footprint is during the manufacturing phase.

Here’s what to do:

  • Keep devices longer
  • Protect devices with screen protectors and covers
  • Repair where possible
  • Buy refurbished phones and tech – Apple refurbed products can be bought directly, or check Circular Computing for other models
  • Clear digital clutter (if a computer runs slowly or crashes regularly, it could be due to large files being stored)
  • Recycle unwanted electrical equipment

8. Reduce energy usage

Wireless chargers can use 50% more energy, and plugged in devices can still draw energy even when switched off through vampire power. Even in sleep mode, computers burn energy – nearly a quarter of all residential energy consumed is on devices in idle power mode.

Here’s what to do:

  • Unplug chargers and other electronics when they’re not in use
  • Shutdown computers and unplug at night
  • Set laptops and devices to sleep mode after a few minutes of being idle
  • Use dark / night mode and reduce screen brightness (also better for the eyes)
  • Avoid using two computer screens, unless needed
  • Use smartphones or tablets for quick internet searches as they use less energy

9. Improve your website

Making your website greener will have a positive impact on the user experience and for search engine optimisation.

Here’s what to do:

  • Check the carbon footprint with a free website carbon calculator
  • Use a green web hosting provider – check the Green Web Foundation for ideas
  • Compress images, and make sure videos are not set to auto-play
  • Be conscious about colour – 25% more energy is needed for blue rather than red or green, and black uses the least amount of energy
  • Use web fonts rather than custom which need downloading from the server
  • Check site speed and delay loading images to help increase

10. Consider the user experience on your website

Every click on a website has an environmental impact through data requests from servers. Simplifying the structure can reduce emissions and give readers a better experience.

Here’s what to do:

  • Make navigation clear and easy – it means less searching
  • Reduce or remove navigation elements if not helpful
  • Only put one call to action on each page
  • Prioritise information, putting less on the page to make it easier to find the important things
  • Delete out of date or unread content
  • Provide helpful and evergreen content for readers

Final thoughts

Awareness of digital carbon footprints has grown in recent years. Small businesses may not feel that they can make much impact – but small changes add up to big differences.

Some big brands in the IT sector are already committing to being 100% renewable, and that includes their carbon footprint.

  • Apple are already 100% renewable, and have committed to be carbon neutral by 2030
  • Microsoft have committed to be carbon negative by 2030 and will offset all historical emissions by 2050

Using renewable energy can make the internet cleaner in your business. But by learning how to make your digital impact greener, you can improve your business too.

To chat about reducing the carbon footprint of your business, please get in touch:


About Net Zero Barnsley

Net Zero Barnsley is part of the Low Carbon Project, a project part-funded by the UK Government through the UK Shared Prosperity Fund. Sheffield City Council is the accountable body for the South Yorkshire region. The Low Carbon project has received £3,445,606 from the UK Government through the UK Shared Prosperity Fund. The UK Shared Prosperity Fund is a central pillar of the UK Government’s Levelling Up agenda and provides £2.6 billion of funding for investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK, investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus